What if museum tours aren't about learning facts? What if it turned out they've always been about learning life? I read about a museum in the US this week that was cutting their docent led tours for kids. They had done a study to determine how many 'facts' communicated by docents were retained by their kid charges. The results came back to reveal not many facts had in fact been retained. We have wonderful museums here in San Francisco, with brilliant docents. Watching their various docent-led programs, it's occurred to me that facts aren't the most valuable commodity they provide. What seems far more important to me are the various affiliations the kids make by interacting with the docents. Here are a few of them. Learning the Love The docents are, to a person, enthralled with the subject matter they lead the kids through. What I see the kids learning, rather than a list of facts, is the singular fact that someone has such a love...